Spincastle Casino Terms and Conditions

These Terms and Conditions explain the rules for using Spincastle Casino and set out the relationship between you and us. By creating an account or using the platform, you agree to follow these terms and any rules that apply to a particular game or promotion. Please read them before you play and contact us if anything is unclear.

Account responsibilities

You must provide accurate, current information when you register and keep your account details up to date. Your account is for your own use. Do not share your login details, allow someone else to play through your account or create additional accounts. You are responsible for activity on your account unless you have told us about suspected unauthorised access.

We may ask you to verify your identity, address or payment method. You must provide the requested information when reasonably required. We may restrict or suspend an account while checks are in progress, or if we believe these terms have been breached.

Eligibility requirements

You must be at least 18 years old and legally permitted to use the platform from your location. You must not register or play on behalf of another person. It is your responsibility to make sure your use of Spincastle Casino complies with any rules that apply to you. We may refuse registration or restrict access where eligibility cannot be confirmed.

Acceptable use

Use the platform fairly and only for its intended purpose. Fraud, collusion, misuse of promotions, attempts to interfere with games or systems, and use of another person's payment method are not permitted. We may review account activity and take appropriate action, including limiting access, cancelling affected transactions or suspending an account, where we identify a potential breach.

Play responsibly and use available account limits where they help you manage your activity. If you need a break, contact us to discuss the account controls available to you.

Bonuses and promotions

Promotions have their own eligibility rules, wagering requirements and restrictions, which will be shown with the relevant offer. Please check those rules before opting in. A bonus balance may be separate from your cash balance and may not be available for withdrawal until its requirements have been met. We may withhold or remove a bonus and related winnings if promotional rules have been breached, subject to the applicable terms.

Deposits and withdrawals

Payment methods, limits and any applicable charges are displayed in the cashier. You may only use payment methods that you are authorised to use. Deposits and withdrawals may be subject to account verification, payment checks and review of relevant account activity. We may ask for further documents before processing a withdrawal. Available methods and processing times can depend on the payment provider and the checks required.

Disputes and complaints

If you have a question about a transaction, game result or account decision, please contact our support team with the relevant details. We will review your concern and may ask for more information to investigate it. If you are dissatisfied with our response, you can ask us to explain the next steps available under our complaints process.

Changes to these terms

We may update these Terms and Conditions to reflect changes to the platform, our procedures or applicable requirements. The current version will be made available on the platform. Where a change materially affects your use of Spincastle Casino, we will provide notice as appropriate. Please review the terms from time to time; if you do not agree with an update, you should stop using the platform and contact us about your account.