Responsible Gambling at Spincastle Casino
At Spincastle Casino, we are committed to safer gambling and to helping players stay in control. Gambling should remain a form of entertainment, not a way to make money or manage financial difficulties. We encourage you to set clear boundaries, keep track of your activity and take a break whenever you need one.
How we support player safety
We aim to provide tools and information that help you make informed choices about your play. You can review your account activity and consider setting limits before you begin. If gambling is affecting your finances, relationships, work or wellbeing, please pause and speak to someone you trust or seek professional support.
Activity-control tools
Limits and account breaks can help you keep play within boundaries that feel manageable. If you need help finding or using a control, contact our support team. You can also ask about restricting access to your account. Consider putting these measures in place before you play, rather than waiting until you feel under pressure.
Deposit limits
Set a daily or weekly deposit limit that fits your budget. Think of this as a firm spending boundary, not a target. Choose an amount you can afford to lose, and do not increase it to recover previous losses. If a limit change requires a waiting period, the existing limit will remain in place until the change takes effect.
Loss and time limits
A loss limit can help you decide in advance when to stop. Set it at a level that does not affect essential costs such as bills, food or rent. You can also set a time limit for a session. Take regular breaks, and stop when your time is up, even if you feel you should continue.
Account breaks and self-exclusion
If you need time away, consider an account break. For a longer period, you can ask to self-exclude and prevent access to your account for the selected period. During self-exclusion, do not open another account or try to play through a different account. If you are unsure which option is suitable, contact support before making a decision.
Signs that gambling may be becoming a problem
Pay attention if you are spending more time or money than planned, chasing losses, borrowing to gamble, hiding your activity or feeling worried about stopping. These signs are a reason to pause and seek support. You do not need to wait until the situation feels severe.
Ways to maintain control
- Set a budget and time limit before you start.
- Keep gambling separate from essential spending.
- Do not gamble when upset, under the influence or trying to recover losses.
- Take regular breaks and review your account activity.
- Ask someone you trust for support if you are concerned.
Professional help and support
Confidential support is available from organisations including GamCare and GambleAware. They can provide information and help you find appropriate support. If you are concerned about your gambling, consider contacting them or another qualified professional. Our support team can also explain account controls, but it cannot provide medical advice.